Returns Management Solutions

Looking for a distribution center in Canada that offers innovative ways to manage your returns? FedEx Trade Networks can assist with controlling after-sale costs while you provide excellent customer service and maintain your brand integrity.

Our returns management solutions can transform the customer returns process into a valuable asset for managing a more cost-efficient distribution channel, controlling inventory costs, and building better customer relationships without having a dedicated facility in Canada. As a part of our value-added distribution services, we offer a comprehensive set of returns solutions for streamlining the returns process. These solutions can help you:

Lower costs for cross-border returns.
By transporting goods as a consolidated shipment rather than sending individual shipments, this lowers transportation and brokerage fees.

Enhance customer service.
An effective returns management process can help you increase customer confidence and improve customer relations by providing your customers with the sense that their returns are being handled quickly and with care.

Manage data with reports.
Our returns management solutions include weekly reports, which may contain detailed verification of returns, quality item inspection and customer order information.

We tailor solutions by utilizing our warehouse facilities, logistics expertise and multi-modal network so your customer has the right item on time and at the right location.

Our solutions include return parts verification, returns inspection, returns disposition, returns tracking, inventory management, transportation arrangements and customs clearance services.

For more information, click here to contact FedEx Trade Networks