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March 13, 2020
Safety Above All During COVID-19

We recognize the trust you place in us when we deliver to your doorstep, shipping dock or place of business.

That’s why I want to share an update on the actions we are taking at FedEx to keep you – and our team members – safe amidst the COVID-19 outbreak.

“Safety Above All” is something we take incredibly seriously at FedEx. We are listening to recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as we strive to help protect our customers and our team members.

We are giving our team members facts about COVID-19 and reminding them to follow simple, but effective steps to keep them safe such as frequent handwashing. And as always, we are encouraging our team members to take any signs of illness seriously and seek medical attention as needed.

In light of the COVID-19 outbreak, you may have wondered, “Is that package safe to touch?” The WHO has answered that question for us. They’ve made it clear that it is safe to handle a package, even if it comes from a place where the virus has been reported.

As with prior disaster-related situations around the globe, we quickly jumped in to help with relief efforts as the outbreak began, working with humanitarian aid organizations to deliver critical supplies such as masks and disposable medical gloves. I am so proud to be part of a team that is always ready to extend a helping hand to communities in need.

We recognize and appreciate the critical role we play in the global supply chain and your business. We are currently implementing our contingency plans designed to help us continue to operate and limit any impact to your business– all while keeping safety at the forefront.

With new restrictions and limitations coming out daily to help contain the spread of the virus, we’ve created a site dedicated to the latest information on how we’re responding to this very dynamic situation. Thank you for putting your trust in us, and we remain focused on serving you.

Raj Subramaniam
President and Chief Operating Officer
FedEx Corporation


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