Privacy Policy

FedEx Trade Networks, Inc. acknowledges the importance of protecting the privacy of and users. The information collected is used to market and improve the services we and our subsidiaries offer, to improve web site content, and to contact you with updates to the web site or for other marketing purposes. Certain areas of, including but not limited to My Global Trade Data and, require registration or a password for access. Information obtained from registered users of these areas may also be used for FedEx Trade Networks marketing purposes, and cookies may be used in those and other areas, as is described in this Policy. Log file data and other information gathered from registered users of and are used to improve customer experience. Login provides you with access to My Global Trade Data at Login provides you with access to WorldTariff at In the future, FedEx Trade Networks may add other features to those accessed through Login and Login.

Please see terms and conditions of the applicable FedEx Trade Networks service for limitations of liability and disclaimers of warranty applicable to FedEx Trade Networks services and various information used in FedEx Trade Networks services.

For more information on this Privacy Policy, please read below.

What information does FedEx Trade Networks capture about visitors to its web site?

The and web servers use an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to or, type of Internet browser, and visitor's IP address. (Each computer that connects to the Internet is assigned a unique number, an IP Address, for identification purposes). The log file does not capture a visitor's e-mail address.

Does FedEx Trade Networks ask for personal information?

Several areas of and ask for personal information. They include: registration pages for My Global Trade Data and This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, your name, address, e-mail address, billing information, and business profile are requested. This information is collected to help us further develop our services, to provide you access to valuable FedEx Trade Networks Internet-based information and services, and to bill you for those services if you elect to use them.

How does FedEx Trade Networks use the information?

The information collected through and helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you e-mail notifications about updates to the web site, and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law); provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this site. Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements.

What happens when I leave or to visit a FedEx Trade Networks linked web site?

Parts of and may consist of products and services hosted by third parties. When you leave or to visit one of these sites, the only information transferred to the third party is the fact that you came from or (the referring address). This practice allows the third party to monitor its own web site traffic, but does not provide them with any information about you. FedEx Trade Networks is not responsible or liable for the independent privacy policies of our third party sites. You should consult the privacy policies at those sites to determine how your information may be used.

What is a cookie?

A cookie is a series of data characters that, when programmed into a web site, is placed by the web Server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the web site to "recognize" you as a unique individual.

Does FedEx Trade Networks use cookies?

Cookies are used to achieve two goals. The first is to provide FedEx Trade Networks with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow FedEx Trade Networks the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, Login can "remember" your user ID when you login to on your computer.

Can cookies be removed from my hard drive?

Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

How do I contact FedEx Trade Networks?

Our postal address is:
FedEx Trade Networks, Inc.
6075 Poplar Avenue
Suite 422
Memphis, TN 38119

We can be reached via e-mail at or by telephone at 1·800·889·8723.

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure. EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington, DC. The newsletter is biweekly and covers issues related to privacy and civil liberties in the information age.

FedEx Trade Networks reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.

Your use of and constitutes your agreement to this Privacy Policy.